Customer Reviews

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All Reviews 928 Google 912 Yelp 4 cars.com 6 DealerRater 6
Fantastic dealership to work with. Easy communication and fair pricing. I flew in from out of state and Mark Goff took care of everything. All the paper work was done over email, and they brought my truck to me curb site at the airport, detailed, filled up and ready to go. Highly recommend these people. Great experience buying my F150 King Ranch with them. Couldn’t be happier.
Posted on Google by John Brouwer
They were very friendly and did the service while making it very easy for us to get it done.
Posted on Google by Thomas Williams
The people at Red River Ford make you feel like family! It is a down to earth environment that makes the vehicle buying process easier. They listen to your needs and do everything they can to fit those needs. Definitely go talk to them if you're looking and you won't be disappointed.
Posted on Google by K Rogers
Great People Honest and straightforward on deal for new truck! Bryson and Brad were easy to work with. No high pressure!
Posted on Google by Jeff Altemus
Thank you so much for the fast, friendly service. You made buying a new car a pleasure! Brad and Bryson were so helpful!
Posted on Google by Tommie Self
Nice truck for a great price. WC showed me a recent trade-in and it was better than the model I currently had my eyes on. Jason in the box took care of business quick, friendly, and very personable. My family has bought multiple vehicles from these guys, and I would recommend them for anyone's next used or new purchase.
Posted on Google by Bradley Taylor
Can’t go wrong with Red River Ford. Great advisors and great service techs.
Posted on Google by Jay
We bought our 2nd vehicle in just over a year from Red River Ford. We found both of them on their website. And both were used. Scotty made buying them easy and problem free! Unlike at other dealerships where you go back and forth with different offers. Red River's first offer absolutely smoked the others! Also if you call Scotty and he doesn't answer (which is very rare) he will call you back immediately! A large selection of new and used vehicles, honesty and integrity sets them apart from other dealerships!
Posted on Google by Paul Askew
Great people, always taken care of our rides
Posted on Google by Jason Armstrong
They went above and beyond to get me in a car that I wanted. And it didn't take all day, like some dealerships. I'd totally recommend them.
Posted on Google by Cheryl Gosha
Great place, very fair
Posted on Google by Julian Pollitt
It was a great experience.
Posted on Google by Ron Stager
Alan was great to work with. He was very knowledgable and helped us get our payments where we needed. We had been working with him for a while and as soon as a van came in he thought would be good for us he let us know. Great customer service. Jason from financial department was very good to work with and very helpful to us also.
Posted on Google by Megan Brooks
Scotty Crosswait did an amazing job through this whole process. I’ve purchase 3 vehicles from him and it is always painless. I recommend everyone to give them a chance before you go anywhere else.
Posted on Google by Scott Southerland
We were extremely pleased with the assistance of Nick in purchasing our new expedition. He made the process easy and would highly recommend him and Cabot Ford to anyone needing a vehicle. Jason was also very helpful in the finance dept.
Posted on DealerRater by Josh and Jenna
We were extremely pleased with the assistance of Nick in purchasing our new expedition. He made the process easy and would highly recommend him and Cabot Ford to anyone needing a vehicle. Jason was also very helpful in the finance dept.
Posted on cars.com by Josh and Jenna
I had the pleasure of working with Chase at Red River Ford, and I must say, he exceeded every expectation I had. From the moment I stepped onto the lot, Chase's professionalism and genuine interest in helping me find the perfect car were evident. He listened attentively to my needs and preferences, guiding me through the entire process with patience and expertise. Chase's knowledge about the vehicles was truly impressive, and he provided valuable insights that helped me make an informed decision. He wasn't just trying to make a sale; he was genuinely focused on ensuring I found the right car for me. His friendly demeanor and positive attitude made the entire experience enjoyable and stress-free. Not only did Chase assist me in finding the ideal car, but he also went above and beyond to ensure I got the best deal possible. He negotiated on my behalf, making sure I got a fair price and favorable terms. His dedication to customer satisfaction is unparalleled, and it's clear that he takes pride in providing exceptional service. Thanks to Chase, I drove off the lot in my dream car feeling confident and completely satisfied with my purchase. I can't recommend him and Red River Ford highly enough. If you're in the market for a new vehicle and want a seamless, hassle-free experience, do yourself a favor and ask for Chase. You won't be disappointed!
Posted on DealerRater by baker.dustin13
I had the pleasure of working with Chase at Red River Ford, and I must say, he exceeded every expectation I had. From the moment I stepped onto the lot, Chase's professionalism and genuine interest in helping me find the perfect car were evident. He listened attentively to my needs and preferences, guiding me through the entire process with patience and expertise. Chase's knowledge about the vehicles was truly impressive, and he provided valuable insights that helped me make an informed decision. He wasn't just trying to make a sale; he was genuinely focused on ensuring I found the right car for me. His friendly demeanor and positive attitude made the entire experience enjoyable and stress-free. Not only did Chase assist me in finding the ideal car, but he also went above and beyond to ensure I got the best deal possible. He negotiated on my behalf, making sure I got a fair price and favorable terms. His dedication to customer satisfaction is unparalleled, and it's clear that he takes pride in providing exceptional service. Thanks to Chase, I drove off the lot in my dream car feeling confident and completely satisfied with my purchase. I can't recommend him and Red River Ford highly enough. If you're in the market for a new vehicle and want a seamless, hassle-free experience, do yourself a favor and ask for Chase. You won't be disappointed!
Posted on cars.com by baker.dustin13
Chase and the team at Red River Ford were amazing to deal with. We stopped by to look at the Broncos and were not pressured in any kind of way. We were given a very fair deal on trade in and discounts on the Bronco. Very easy process. Loving the new ride!
Posted on DealerRater by Amy Johnson
Chase and the team at Red River Ford were amazing to deal with. We stopped by to look at the Broncos and were not pressured in any kind of way. We were given a very fair deal on trade in and discounts on the Bronco. Very easy process. Loving the new ride!
Posted on cars.com by Amy Johnson
Chase Campbell was awesome to work with. Ordered a mustang back in September and he made sure to update me throughout the entire process. This is the second vehicle I purchased from red river and I'll be back in the future for a truck. Chase always ensures I get the best rate and rebates/discounts.
Posted on DealerRater by jchaplin976
Chase Campbell was awesome to work with. Ordered a mustang back in September and he made sure to update me throughout the entire process. This is the second vehicle I purchased from red river and I'll be back in the future for a truck. Chase always ensures I get the best rate and rebates/discounts.
Posted on cars.com by jchaplin976
Chase Campbell was Great AGAIN! . Came back for the second time for this purchase of a F150 truck. Very very happy with Red River Ford. Great Dealership
Posted on DealerRater by Wallsck
Chase Campbell was Great AGAIN!. Came back for the second time for this purchase of a F150 truck. Very very happy with Red River Ford. Great Dealership
Posted on cars.com by Wallsck
Chase Campbell did it Great AGAIN!. Came back for the second time for this purchase of a F150 truck. Very very happy with Red River Ford. Great Dealership
Posted on Yelp by Kevin W.
I have purchased several cars from the team at red River and it has always been excellent service. Also the service crew got me in and out for a check engine...
Posted on Yelp by Lee O.
Friendly staff, thorough finance and warranty information with a family feel. Garrett Taylor did a great job for my wife and I. BTW, we drove from NWA to make...
Posted on Yelp by Keith U.
I had awesome service....everyone every helpful and professional. Ready to talk deals! They are more than welcome to offer a great deal without high...
Posted on Yelp by Cherryl H.
Best car buying experience I've ever had. Dealt with Bryson and the GM Brad. Both went above and beyond to make the deal happen and it was more like talking with friends than "dealing with a salesman " . Would recommend for anyone looking to buy a vehicle.
Posted on Google by Justin Hicks
My experience here was amazing and as smooth as it could have been. I was in the unfortunate situation where I had a car that wasn’t paid off and had negative equity but Red River worked with me and made it very simple. My sales agent was Anthony Smith and he was friendly and very informative. I definitely recommend everyone looking for a Ford or any other type of vehicle go here and see how they can help you.
Posted on Google by Cody McCoy
Great on site service
Posted on Google by david true
Best dealership experience I’ve ever had, treated us like family and were transparent with us the entire way through
Posted on Google by ben Hays
Everyone is always so nice here! Went in for an oil change and walked out with a new F-150. Anthony was a FANTASTIC salesman and was constantly trying to get us the best deals. Also a thank you to Jason in Finance who also made our experience great. We will definitely be back!
Posted on Google by Payton
I just love my new Buick from you guys. Big Thanks to Matt C. For all his help and find me the right car for me. Matt and everyone there at Red River Ford Cabot. No pressure for sure.
Posted on Google by Sherry Emrich
I am so impressed with the friendly and professional people in the service department. I ordered a truck bed cover for my new Ford Maverick that I purchased at Red River Ford and needed it installed and they did a great job.
Posted on Google by Dana Lynch
Always a great experience!
Posted on Google by Jason Pounders
Quite satisfying. Jon Hutto met our needs.
Posted on Google by Ronald Harris
Jon at Red River in Cabot was an excellent sales person no high pressure just a friendly informative approach
Posted on Google by James Merkel
Quick and easy on a factory recall.
Posted on Google by Terry Pitts
Absolutely wonderful experience with these guys. Received a recall notice on my ford explorer , I chose red river as my place of authorized Ford dealerships to have it assessed. Scheduling was extremely fast and easy. Drop off and pick up as well. Very professional and timely in service. Highly recommended.
Posted on Google by Jessica Wolff
The service team at Red River Ford are consistently a great group to work with.
Posted on Google by Kevin Seney
The technician exhibited outstanding professionalism and comprehensive preparation, arriving punctually for the scheduled appointment.
Posted on Google by John Voss
Just picked up my dream vehicle from Red River Ford and I couldn’t be happier! John and Bryson were absolutely amazing throughout the entire process. They made everything feel seamless, stress-free, and enjoyable. Their level of customer service is truly untouchable! They went above and beyond to make sure I got exactly what I wanted. If you’re looking for a great car-buying experience, I highly recommend working with them. So happy with my purchase!
Posted on Google by Alex Turchi
I didn’t buy my truck from Red River Ford in Cabot but they treated me like I did. The service manager is exceptional!! He went above and beyond for me. Plus it was even cheaper here for an oil change than my regular place. Definitely recommend these guys if you want awesome service!
Posted on Google by WALTER WILLIAMS
The mobile unit machanic was great.
Posted on Google by Steve McCallie
Wc Moore is a great sale rep. The whole process and time efficient from the looking at vehicles to getting the deal done. Will certainly consider Red River Ford for future purchases.
Posted on Google by Jason McRoberts
Very professional and very pleasant service thanks
Posted on Google by Nicholas
Really great staff always friendly and helpful! Incredibly timely it’s great to not have to sit around all day and wait for an oil change! The only downfall this visit was, I had a broken cupholder (The bottom had fallen out ) and was given a $700 estimate to have it fixed, Which seemed ridiculous!!! I was told unfortunately, it was very labor-intensive. So after 3 YouTube videos and 20 minutes later! I was able to reengage the rubber peace (after researching I realized it was an incredibly common problem). With all that said, I’m a red river fan and would recommend them a million times!!!!
Posted on Google by Tawny Gleaton
Everything was simple and great service.
Posted on Google by Doug Fowler
Best dealership best experience
Posted on Google by Alex Celci
The tech was very courteous and prompt. Made all of the repairs and updates in a timely manner. Answered all the questions I had. Thank you for coming to my house to bring my F150 in to compliance.
Posted on Google by William Conrad
Great place. John, Matt and Jason where friendly, helpful and made the whole experience enjoyable. Great job!
Posted on Google by John Furber
Good feeling nice people.
Posted on Google by Chester Colbert
Great job!
Posted on Google by Byron Loney
Charles Peavy with Red River Ford was very helpful with the truck buying process thanks
Posted on Google by Daniel Brock
Amazing staff, did everything as promised and made it a very pleasant experience! Shout out to Bryson really went out of his way to help me.
Posted on Google by jeff petersen
Great experience from the time I drove on the lot until I drove off the lot with a new Maverick. Sean, my sales guy, was extremely helpful throughout the entire buying experience.
Posted on Google by Mitch Forrest
Ben Gorham was a pleasure to work with. He worked hard to make sure our needs were met in buying a new truck- made an otherwise anxious experience a stress free one!
Posted on Google by Jahaira Vigil
Scotty, Jason and Jacob this team made my purchase so easy for a working mom! Texted me all the details and figures BEFORE I showed up. Had the car ready for me to test drive and another one in price range. I ended up getting the other one that they showed me than the one I inquired about and it was a better vehicle and cheaper payments! Everything was a breeze! I have bad credit and they were able to get me 0 down and a reliable used vehicle with gap and insurance! Will be going to them for now on for all my auto needs! Thank you RED RIVER of CABOT!
Posted on Google by Autumn King
The service technician that came out to my house to perform the maintenance of the recalls was not only very educated on what he was doing but very fast. His attitude was very upbeat and quickly answered any questions I had. Thank you Red River Ford in Cabot for your experienced mobile team and customer support.
Posted on Google by John Murphy
Dale and his crew always do great work! Highly Recommend Red River Ford Service!
Posted on Google by Shane Wallis
The best buying experience I’ve ever had. The trade price and sell price were spot on from the beginning. No need to haggle for an hour back and forth. Scottie was as easy to deal with as you could as for. Listened, informed me about the new truck, but didn’t feel the need to fill every second with conversation. Let me drive the 2 different trucks until I was confident with my decision. Red River Ford has earned my business from here forward.
Posted on Google by Gregory Bell
Blown away by the service, they drove 40 miles to my house and corrected the software recall in my driveway.
Posted on Google by Steve Bays
Super awesome experience and it didn’t take all day. Everyone was super nice and they were not so serious. Thanks Y’all! I love my car!
Posted on Google by Sarah Platson
Nice people
Posted on Google by Doug Grinder
Great customer service from start to finish, and the support after the sale has been outstanding. The entire team at Red River Ford in Cabot was very professional and made the whole process smooth and easy. Huge thank you to everyone there for going above and beyond. They truly make you feel like family.
Posted on Google by Colby
Awesome service Department!! Tracy and the guys do a great job!! Appreciate all you do. They always get me in & out without issues. Appreciate the help guys. Once again another great experience. Well done
Posted on Google by Ron Schreiber
Really like the mobile service. Was able to have an additional truck serviced while he was here. Will be using this service moving forward.
Posted on Google by River Valley Tractor
Easy and fair buying process
Posted on Google by Randy Powell
Second time to buy from Joe at Red River ! Good experience
Posted on Google by Jeremy Gamble
Great service!
Posted on Google by Longfamily
Jacob Weeks with Red River is a great guy and solid salesman. Best dealership experience ever! Definitely recommend.
Posted on Google by Brad Keating
Red River Ford in Cabot AR was very professional and friendly. There were no games or upselling. I whole heartedly recommend them.
Posted on Google by grumpy
I wanted to share how great my experience with this dealership was and how grateful I am for the service department. We were coming back from vacation for spring break with my girls. My F-450 started overheating Friday night at 5:00 and I was 15 miles away from this dealership. My gf had called to see if there was any chance someone could look at my truck because we were pulling a 45’ fifth wheel. The receptionist found us a campground 1 mile from the dealership for us to park for the night and they looked at my truck first thing Saturday morning. I was back on the road by 12:00 to finish our trip home. If this dealership wasn’t 800 miles away, they would have earned my next truck purchase. The hospitality of the staff was excellent. If you are in the area and need something Ford, this is the place to go
Posted on Google by Brad Neff
Great experience. They gave me a fair price for my trade, and the transaction was quick and straightforward. Great atmosphere.
Posted on Google by Andreamingof7s S
Arrived on time, very professional, very knowledgeable of work to be done, work was outstanding. THANK YOU
Posted on Google by Fernando Navarro
Very nice service all went as planned
Posted on Google by Barry B
Jacob was beyond helpful and patient with me! This was my second car purchase ever, and the whole team was kind and went above and beyond my expectations. Jacob and Tristian are the car buying super team, thank you guys!
Posted on Google by Melissa Beytien
Everyone was so nice. They worked hard to make the deal work for us.
Posted on Google by Beverly Baldridge (Remax Advantage Realtors)
I would recommend this dealership as one of the top in the state of Arkansas. I got what l wanted and so much more. Charlie was my salesman. So efficient and helpful. We literally handled everything on line and my car was sitting in my yard the next day. They deliver at no cost. The vehicle was priced $6500.00 lower than Orr Toyota in Hot Springs. And they did not try to add cost to the vehicle. Orr dealership started at one price and by the time they get to the paperwork they add what they called dealership add-on and cost to deliver. After being there 3 hours they informed me they did not have the vehicle in stock and it would be a month out, then informed me l could buy the highest priced one they had on lot. So l walked out. SO VERY GLAD I DID. WONDERFUL EXPERIENCE AT RED RIVER FORD. And the vehicle they sold me for that lower price was indeed the higher priced one Orr tried to put me in at a much lower price..... SO VERY VERY HAPPY. THANK YOU CHARLIE its everything l wanted and so much more. CHARLIESMYSALEMAN
Posted on Google by Koya Crees
They where really nice ,friendly and help me to get what I need
Posted on Google by Doris Farrell
They took really good care of me and I'm really happy
Posted on Google by Stephen Deweese
I would recommend this dealership as one of the top in the state of Arkansas. I got what l wanted and so much more. Charlie was my salesman. So efficient and helpful. I literally handled everything on line and my car was sitting in my yard the next day. They deliver at no cost. The vehicle was priced $6500.00 lower than Orr Toyota in Hot Springs. And they did not try to add cost to the vehicle. The other dealership started at one price and by the time it got to the paperwork. They added what they called dealership add ons. Then they informed me they did not have the vehicle in stock and it would be a month out after being there 3 hours. Then informed me l could buy the highest priced one they had on lot. I was not happy with ORR TOYOTA so l walked out. SO VERY GLAD I DID. WONDERFUL EXPERIENCE AT RED RIVER FORD. And the vehicle they sold me for that lower price was indeed the higher priced one Orr tried to put me in. SO VERY VERY HAPPY. THANK YOU CHARLIE its everything l wanted and so much more.
Posted on Google by Koya Crees
Friendly, fast and honest
Posted on Google by rhonda mallison
Very helpful and polite
Posted on Google by Kathryn Ayres
Red River Ford has made the buying process easy and painless! Benji sold me a 23 Silverado 2500 and I never had to go to the dealership. Everything was handled remotely and he was even able to get me a great payment on an already amazing truck. John was also a huge help keeping everything running smoothly and keeping us informed on the next steps of the process. Thank you guys for all your help!
Posted on Google by Bobby Sullivan
Had a great experience with Matt and Brad!
Posted on Google by Kala Strickland
Red River Ford always has the lowest price on the vehicle I want. Alan Heidelberg is awesome I have purchased 5 vehicles from him since 2019. He always makes the deals happen for me. All the guys at Red River Ford are very helpful and make you feel welcome and not pushy. The service department is also really nice and gets you in and taken care of. I highly recommend purchasing and servicing vehicles at Red River Ford.
Posted on Google by Sara Templeton
The salesperson was very friendly and courteous the only problem is is they didn't detail the car before I got it but they came and picked it up or they they delivered it and they are fixing some problems and probably going to detail it and bring it back so that was nice
Posted on Google by Don Appelhans
Picked up and dropped off my vehicle. Service was performed and issues addressed. Easy service.
Posted on Google by Joe Hammann
Great experience. Did not feel pressured to buy. Felt informed by the team. Marc was great in trying to meet our needs and budget. He even delivered the car after hours so we could give it to our son after he came home. Overall the best and easiest car buying experience I have had
Posted on Google by Jason Watson
E collect service, fast, efficient and at a very fair price. I will definitely be back! Highly reccomend Red River for serbice!
Posted on Google by Dwight Daugherty
We give them a 5 star because they are courteous, kind, and customer service is awesome! They pick up your car and deliver for maintenance. Superb quality, they come to you for updates that don’t need a garage, in the spot maintenance. However, we recently had issues with our infotainment system with Bluetooth connection, loud static, maps magnifying and shrinking while using. The only answer we got was others having same issue, (red light)!, everything is up to date in vehicle, and it’s probably your phone not being updated. Phone is new and no updates required. Has happened more than once, the fix, remove Bluetooth connection, and reset it, pretty tedious if you’re doing it more often than not. To remove the static, repeat above, turn your car off, open door like you’re exiting, get back in the car and repeat the process of hooking up your phone again. Frustrating yes. Seems Ford engineers need to take a deep dive into this one and get a real update first this issue. To say it’s just my phone is not a solution. Otherwise love Red River Ford. Thanks all.
Posted on Google by Deb
Great experience from start to finish!
Posted on Google by Taylor Wallace
Professional and get things done.
Posted on Google by Susan Ford
The EASIEST car buying experience that I've ever had. I never had to leave my house!! Scott worked his tail off to find the vehicle that was absolutely perfect for me and my family. Definitely a repeat customer here. Anyone in the market for a vehicle would be doing a disservice to themselves if they didn't at least checkout Red River Ford in Cabot, AR!
Posted on Google by Carey Woodall
I had a great experience at Red River Ford. My salesperson, WC Moore, was fantastic—he was knowledgeable, professional, and made the whole process smooth without any of the typical pressure. When it came time for the paperwork, Tristan Moss in finance was a pro. He explained everything clearly and got me through the final steps quickly. If you’re looking for a hassle-free truck-buying experience, ask for WC and Tristan.
Posted on Google by guy hamilton
Truly the best experience I’ve ever had at a car dealership. Matt was the easiest to work with, communicated quickly, and made the buying process incredibly easy. They even drove 3 hours to deliver my vehicle to me! 10/10 experience and will recommend them to anyone I know looking for a car.
Posted on Google by Tanner Wallace
Was helpful. Was looking for truck , For over 6 months.
Posted on Google by brenda weishaar
I never set foot in the door before last Tuesday. My wife and I went there to see about trading cars. We did. That very afternoon. Everybody there was wonderful and they tried (and they did) their very best to work with all we asked for! I'll be looking back there again for sure!
Posted on Google by Baird Kinney
Great customer service. Ethan did a great job. Friendly, knowledgable,
Posted on Google by Stanley Sullivan
We did the mobile service and it was great. So easy and the technician was wonderful.
Posted on Google by Janet Wilson
I had a pick-up and delivery oil change at Red River Ford and was taken care of so well. It was an amazing experience and my advisor Haden stayed in contact with me through out the whole process. I will gladly be taking my vehicle back!
Posted on Google by Jeremy Singler
Ben at Red River Cabot was so helpful and friendly without being pushy. And Dillion in finance was patient and kind in explaining everything.
Posted on Google by Christy Albertson
Best experience ever! The valet pick my car up from the office and returned. My recall and regular service were performed while I worked. I highly recommend Red River Ford!
Posted on Google by Elisa Conrade
They was most polite people I have ever traded with they was very nice very well-pleasing in every way we thank you and we will be back if we ever trade again
Posted on Google by Vickie Turner
Very easy and friendly to make my service appointment.
Posted on Google by STMimi70
Amazing customer service. Entire process was easy and stress free. Look for Scott! Thank you for a great experience.
Posted on Google by Jordan Lane
I was treated with kindness and respect. They listened to the issue I was having and I didn’t get the runaround. I would highly recommend
Posted on Google by Colleen M Heinz
Had the works and a brake light was replaced. Young man was very helpful.
Posted on Google by Kaye Hardcastle
First, they had exactly what we were looking for. Second, they answered the phone when we called. Third, the person on the phone was helpful and knowledgeable. Fourth, they completed the paperwork without us having to sit in the penalty box at the dealership or even visit the dealership. And fifth, they delivered the car for no additional charge. 5 stars! This is how car buying should be.
Posted on Google by Chris Enloe
Always great to work with and highly recommend Nick and Bryson! They made the process so easy
Posted on Google by Hailey Kehrees
Always professional, great service at fair prices.
Posted on Google by Richard Wagner
I’ve done business with Red River Ford in Cabot twice: once buying a new vehicle and once with the service department. New Sales (Feb 2026) I contacted the dealership through their website and Charlie reached out the next morning. Within about a dozen texts we had the price, trade value, and financing worked out. Charlie was extremely efficient and transparent. When I arrived at the dealership, everything matched what we had already discussed. I spent maybe two minutes signing paperwork with Charlie and waited about 15 minutes before heading to finance. Finance I worked with Chase, who quickly reviewed the paperwork and beat all three of my credit union rates by more than a full percentage point. He also offered the Ford ESP extended service plan, which is the manufacturer-backed plan. I had already researched pricing and planned to buy one later, but Chase beat the price I had in mind, so purchasing it that day was an easy decision. Overall buying experience: easily the smoothest and most efficient car purchase I’ve ever had. Service Department (Early 2024) My experience with service was much different. I lost a key and went in to replace it using my Ford PremiumCARE plan, which includes key replacement. Several employees initially told me that coverage didn’t exist and said I would have to pay out of pocket. After about 30 minutes someone finally confirmed through my VIN that I did have the coverage. I then waited while they supposedly tried to get approval, and later was told Ford had denied the claim because I didn’t have the lost key with me. I called Ford ESP customer service myself and they said no claim had ever been submitted. The representative called Red River directly and resolved the issue. Shortly afterward the service advisor called me to say the claim had been approved. The whole process took about four hours for what should have been a simple key replacement under a Ford-backed service plan. Summary: Sales at Red River Ford was excellent; Charlie and Chase made the buying process incredibly smooth. The service department, however, needs better familiarity with Ford’s own warranty products.
Posted on Google by Matthew Hutchins
From start to finish the team at Red River Ford were wonderful to work with. Patient, Knowledgable, and right to the point!
Posted on Google by Faith Moll
Matt understood what I needed ,worked quickly No games. Found me the vehicle I wanted at the price I wanted to pay. He was honest It was a pleasure to work with him, He explained every step and answered all my questions quickly The entire truck buying process was enjoyable. I was treated with respect. I recommend red River Ford. It was a flawless process. I recommend Matt
Posted on Google by Jeff Wiles
We had a great experience and will definitely be recommending to friends and family!
Posted on Google by Jennifer Phillips
Went in for oil change and they got me in and out in decent amount of time.
Posted on Google by Case Clark
Driver picked up and dropped off our vehicle. Was very polite and professional. Service was quick. Always pleased with Red River Service Department.
Posted on Google by Brandon Ayers
Scotty and the Finance Manger were fantastic. First time I felt like I was hanging out with a couple of buddies when I purchased a vehicle. Got a great deal and will be back to get my service work done. Top shelf is the best way to describe my visit.
Posted on Google by Justin quattlebaum
Highly recommend Red River for any purchase used or new.
Posted on Google by Petar Greefan
Excellent service with decent wait time.
Posted on Google by Dickie Edmund
This is the best dealership with the best bunch of honest men, that go above and beyond, to get you what you want, at the best price and deal possible. They are very thorough, quick and make the whole process very easy. This is the second car I have bought from them and I am extremely satisfied! I wont buy anywhere else. I highly recommend them!
Posted on Google by Gail Suttles
Had a great experience with all of the staff and employees! Everyone followed through with what they said and had patience while I made my decisions
Posted on Google by Kyler
We couldn't be happier with the service and care provided by John, Jason, and Matt. They are amazing to work with!
Posted on Google by Kami Branscum
Ben was great and friendly. Very helpful, and I was appreciative they tolerated my noisy baby during the financial process. Would recommend Red River Ford to anyone looking to buy sell or trade a vehicle.
Posted on Google by Brayden Petersen
Bryson and chase killed it on getting my fiance her dream car. (Bronco) everything was handled virtually other than a couple quick in person signatures and pickup of the vehicle. They gave a fair value for our trade and got us the best deal for her new ride. Thank you and we will see yall in the future for other purchases.
Posted on Google by Jase Kratzer
I absolutely love Red River Ford! I have been using them to get vehicles for years now and so has my family! Jacob Weeks, Tristan, and Chase are absolutely amazing!
Posted on Google by Charlene Smith
Chase Campbell did it Great AGAIN!. Came back for the second time for this purchase of a F150 truck. Very very happy with Red River Ford. Great Dealership
Posted on Yelp by Kevin W.
I have purchased several cars from the team at red River and it has always been excellent service. Also the service crew got me in and out for a check engine...
Posted on Yelp by Lee O.
Friendly staff, thorough finance and warranty information with a family feel. Garrett Taylor did a great job for my wife and I. BTW, we drove from NWA to make...
Posted on Yelp by Keith U.
I had awesome service....everyone every helpful and professional. Ready to talk deals! They are more than welcome to offer a great deal without high...
Posted on Yelp by Cherryl H.
Absolutely thrilled with my experience at Red River Ford! From the moment I stepped onto the lot, I knew I was in the right place. My salesperson, Jacob Weeks, is an absolute rock star! His knowledge, patience, and genuine enthusiasm made the whole process enjoyable. Jacob took the time to understand exactly what I was looking for and went above and beyond to find the perfect truck for me. He made everything feel effortless and was incredibly attentive to all my questions and concerns. Then came the finance part, which can often be the most daunting. But Chase Campbell turned that around completely! He explained everything in a way that was easy to understand and made sure I got the best possible financing options. His professionalism and warmth made the paperwork a breeze. I left feeling confident and excited about my purchase! Red River Ford has a fantastic team that truly cares about their customers. The whole atmosphere was welcoming, and I never felt pressured. I highly recommend Jacob Weeks and Chase Campbell to anyone in the market for a vehicle. They are not just salespeople; they are customer advocates who genuinely want to see you happy. If you want an unforgettable car-buying experience, head straight to Red River Ford! You won’t regret it!
Posted on cars.com by crcampb
We were extremely pleased with the assistance of Nick in purchasing our new expedition. He made the process easy and would highly recommend him and Cabot Ford to anyone needing a vehicle. Jason was also very helpful in the finance dept.
Posted on cars.com by Josh and Jenna
I had the pleasure of working with Chase at Red River Ford, and I must say, he exceeded every expectation I had. From the moment I stepped onto the lot, Chase's professionalism and genuine interest in helping me find the perfect car were evident. He listened attentively to my needs and preferences, guiding me through the entire process with patience and expertise. Chase's knowledge about the vehicles was truly impressive, and he provided valuable insights that helped me make an informed decision. He wasn't just trying to make a sale; he was genuinely focused on ensuring I found the right car for me. His friendly demeanor and positive attitude made the entire experience enjoyable and stress-free. Not only did Chase assist me in finding the ideal car, but he also went above and beyond to ensure I got the best deal possible. He negotiated on my behalf, making sure I got a fair price and favorable terms. His dedication to customer satisfaction is unparalleled, and it's clear that he takes pride in providing exceptional service. Thanks to Chase, I drove off the lot in my dream car feeling confident and completely satisfied with my purchase. I can't recommend him and Red River Ford highly enough. If you're in the market for a new vehicle and want a seamless, hassle-free experience, do yourself a favor and ask for Chase. You won't be disappointed!
Posted on cars.com by baker.dustin13
Chase and the team at Red River Ford were amazing to deal with. We stopped by to look at the Broncos and were not pressured in any kind of way. We were given a very fair deal on trade in and discounts on the Bronco. Very easy process. Loving the new ride!
Posted on cars.com by Amy Johnson
Chase Campbell was awesome to work with. Ordered a mustang back in September and he made sure to update me throughout the entire process. This is the second vehicle I purchased from red river and I'll be back in the future for a truck. Chase always ensures I get the best rate and rebates/discounts.
Posted on cars.com by jchaplin976
Chase Campbell was Great AGAIN!. Came back for the second time for this purchase of a F150 truck. Very very happy with Red River Ford. Great Dealership
Posted on cars.com by Wallsck
Absolutely thrilled with my experience at Red River Ford! From the moment I stepped onto the lot, I knew I was in the right place. My salesperson, Jacob Weeks, is an absolute rock star! His knowledge, patience, and genuine enthusiasm made the whole process enjoyable. Jacob took the time to understand exactly what I was looking for and went above and beyond to find the perfect truck for me. He made everything feel effortless and was incredibly attentive to all my questions and concerns. Then came the finance part, which can often be the most daunting. But Chase Campbell turned that around completely! He explained everything in a way that was easy to understand and made sure I got the best possible financing options. His professionalism and warmth made the paperwork a breeze. I left feeling confident and excited about my purchase! Red River Ford has a fantastic team that truly cares about their customers. The whole atmosphere was welcoming, and I never felt pressured. I highly recommend Jacob Weeks and Chase Campbell to anyone in the market for a vehicle. They are not just salespeople; they are customer advocates who genuinely want to see you happy. If you want an unforgettable car-buying experience, head straight to Red River Ford! You won’t regret it!
Posted on DealerRater by crcampb
We were extremely pleased with the assistance of Nick in purchasing our new expedition. He made the process easy and would highly recommend him and Cabot Ford to anyone needing a vehicle. Jason was also very helpful in the finance dept.
Posted on DealerRater by Josh and Jenna
I had the pleasure of working with Chase at Red River Ford, and I must say, he exceeded every expectation I had. From the moment I stepped onto the lot, Chase's professionalism and genuine interest in helping me find the perfect car were evident. He listened attentively to my needs and preferences, guiding me through the entire process with patience and expertise. Chase's knowledge about the vehicles was truly impressive, and he provided valuable insights that helped me make an informed decision. He wasn't just trying to make a sale; he was genuinely focused on ensuring I found the right car for me. His friendly demeanor and positive attitude made the entire experience enjoyable and stress-free. Not only did Chase assist me in finding the ideal car, but he also went above and beyond to ensure I got the best deal possible. He negotiated on my behalf, making sure I got a fair price and favorable terms. His dedication to customer satisfaction is unparalleled, and it's clear that he takes pride in providing exceptional service. Thanks to Chase, I drove off the lot in my dream car feeling confident and completely satisfied with my purchase. I can't recommend him and Red River Ford highly enough. If you're in the market for a new vehicle and want a seamless, hassle-free experience, do yourself a favor and ask for Chase. You won't be disappointed!
Posted on DealerRater by baker.dustin13
Chase and the team at Red River Ford were amazing to deal with. We stopped by to look at the Broncos and were not pressured in any kind of way. We were given a very fair deal on trade in and discounts on the Bronco. Very easy process. Loving the new ride!
Posted on DealerRater by Amy Johnson
Chase Campbell was awesome to work with. Ordered a mustang back in September and he made sure to update me throughout the entire process. This is the second vehicle I purchased from red river and I'll be back in the future for a truck. Chase always ensures I get the best rate and rebates/discounts.
Posted on DealerRater by jchaplin976
Chase Campbell was Great AGAIN! . Came back for the second time for this purchase of a F150 truck. Very very happy with Red River Ford. Great Dealership
Posted on DealerRater by Wallsck
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