Customer Reviews

I had an issue and was able to get right in and have it taken care of. Everyone is always very friendly.

By far the best buying experience I have ever experienced from any dealership.

Great Dealership

This was a wonderful experience. There was no pressure. I felt very comfortable and at home at Red River. Great product and great people.

Easy to work with and communication was timely. Hassle free.

No waiting, quick and easy

Good people to work with in making a deal.

Absolutely thrilled with my experience at Red River Ford! From the moment I stepped onto the lot, I knew I was in the right place. My salesperson, Jacob Weeks, is an absolute rock star! His knowledge, patience, and genuine enthusiasm made the whole process enjoyable. Jacob took the time to understand exactly what I was looking for and went above and beyond to find the perfect truck for me. He made everything feel effortless and was incredibly attentive to all my questions and concerns. The sales manager, Alan Heidelberg, Was also extremely attentive, compassionate, and took the time to work with Jacob to get me the best deal possible. Then came the finance part, which can often be the most daunting. But Chase Campbell turned that around completely! He explained everything in a way that was easy to understand and made sure I got the best possible financing options. His professionalism and warmth made the paperwork a breeze. I left feeling confident and excited about my purchase! Red River Ford has a fantastic team that truly cares about their customers. The whole atmosphere was welcoming, and I never felt pressured. I highly recommend Jacob Weeks, Chase Campbell, and Alan Heidelberg to anyone in the market for a vehicle. They are not just salespeople; they are customer advocates who genuinely want to see you happy. If you want an unforgettable car-buying experience, head straight to Red River Ford! You won’t regret it!

Very kind a courteous.

Awesome experience! Jimmy Southerland is a class act! WC Moore also helped us when Jimmy was busy and wow, another class act. We were in great hands throughout the entire process. I know the facility sits up on a hill but with these guys you will always be standing above the rest of the competition!! Highly recommend Red River Ford for your next automobile

10/10 highly recommended buying from red river if your in the market for a new or used vehicle

Where do I start, Ray the sales associate was very personable and relatable. He has a job and he executed well. He is there to sell and that is what he did. The experience and atmosphere was very laid back and convenient. The management team worked hard to find a deal that worked better for me and the situation I was in and I cannot thank them enough for shifting and moving things around. Brad & Alan had a lot of character and very personable as well. Finance guy Chad was very open and transparent straight to the point. I might sound like I know these guys by this review but honestly have been intimidated by this place but I guarantee you these guys are all as I honestly reviewed I would recommend anyone to come and check them out and don’t be afraid to show some character back the guys enjoy it.

Pleasure to talk to the Tech. For the work that was done, this option is a lot better than having to drop the car off or wait at the dealership.

Great customer service!!!!

Everything was great. People and service

I hade a recall on my car that I bought from Red River Ford and they called me to let me know and then set up a time to come to where the car is and complete the recall. The technician arrived early, was polite, and performed the recall quickly. All great service.

Have never had a bad experience there. The parts and service departments are outstanding!! Thanks for your professionalism, dedication, and amazing service!!

I had a great experience purchasing my first new vehicle from Red River. Preston & Jason were so helpful during this process. Highly recommend!

Good people fast service and very nice environment while waiting on service or trying to purchase a new vehicle.

Jacob was awesome to work with! All the guys in here are friendly and communicative! Highly recommend!!

5 star service. One minor issue, oil life was not reset.

Scotty at red river ford along with the manager staff are amazing and fair. They have helped me out beyond expectations to help with any issues, I've bought 5 vehicles from them over the years. Ask for Scotty you won't regret it.

Thanks!! jeremy Abele, For taking care of me. You got my business from now on.

A Red River Ford auto purchase was a very relaxed no pressure experience. All the personal I dealt with were very knowledgeable and personable. I have been a customer of this dealership since it opened and all dealings were very satisfying.

Great people and excellent products. Made car buying as simple as it can be and local dealer who supports everything! Great guys.

Very satisfied as always.

I recommend these guys. I got a good deal and they're honest.

Such an amazing experience purchasing our Expedition at Red River Ford. Our salesman was absolutely fantastic, and everything we needed to know in finances was explained to us very well. If we could give them 100000 stars we would!

Buying cars is stressful. At Red River I feel like family. They listen to what you are saying and work to get you the best deal. Best sales and service department! I will be a repeat customer!

This is my second purchase with red river and having Scott as my salesmen! Always a smooth and pleasant experience!

Super service, helpful and friendly. I do wish they would review the service chart with me upon completion. I completely trust them. Months later, back for regular service. They are still just as impressive. I am really happy.

Great people they made the buying process easy and enjoyable! We will be a repeat customer!

Great folks to work with, from sales to finance. Very communicative and friendly. Would definitely do business here again!

On time with polite service. Good experience

Great folks to work with, from sales to finance. Very communicative and friendly. Would definitely do business here again!

Great Experience 0!!

Fantastic service from all areas we worked with. Recommend Red River Ford to anyone looking for a vehicle.

I am a widowed mom with a daughter in college. She needed a safe economical vehicle. John, Bryson, & their team found the perfect vehicle for her and they made the best deal possible for us. They treated us like family. They are very covid to our community. We love Red River Ford in Cabot Arkansas. You will too!

Friendly,,knowledgeable and honest! But that’s how we do it in the South! Great bunch of guys!

Brought my 2024 F150 in for its oil change.

Friendly,,knowledgeable and honest! But that’s how we do it in the South! Great bunch of guys!

This was one of the best car buying experiences I’ve ever had they treated me with respect answered all my questions gave me a very great deal on my 2024 Ford Mustang and a great salesman Ray. I would recommend this Ford dealership to anyone stop by there a great bunch of people to work with

Our entire experience with Red River Ford in Cabot, AR was so good, we drove 7 hours to purchase a vehicle from Scotty! From my initial inquiry online, to the final signature, the communication was prompt, honest, informative, and personal. The entire team of managers, to finance, to sales was an absolute pleasure to work with. Highly recommend this team if you are seeking a high value, low risk car buying experience!

The BEST car buying experience I’ve had. They were all extremely helpful and so friendly. We loved our experience at Red River Ford and I would recommend them to any and everybody!

They got me in very quickly and went over all that would be done— waited for the service to be done which wasn’t that long-everyone I’ve ever dealt with are extremely kind and want you to have a good experience!! Would recommend them highly for a new purchase or service!!!

Red River has taken great care of all my families vehicles. Scott does an amazing job, not only is he an amazing salesman he has become a family friend!

They were very helpful getting me in a new Ford! They have a great service department and wonderful salesmen. I will use them again and will drive 3 hours to take my car there for any services.

The service I received was outstanding. They loan me a vehicle so I would have transportation until mine was fixed which was an important part of there service. My vehicle was supposed to take about a week to get fixed due to the fact that there were a lot of workers out sick. But I was surprised that the next day my vehicle was done. The whole process was outstanding Thanks you so much your service. Daniel Rowe

I had an amazing experience with Alan, mark and their finance guy! They went above and beyond helping me! My car wasn’t safe and they did everything they could so I could buy a brand new vehicle with low interest rates and an amazing warranty! Being a young woman in her 20’s and buying a new car is terrifying but they made it as smooth as possible! I’m so greatful for this amazing team and all the help they provided me!

Took my 2021 Explorer in for oil change/ tire rotation. Received excellent service in a timely manner! Thanks Red River Ford!!

Employees are always professional and keep you informed. I highly recommend Red River Ford!

I recently purchased a vehicle here after a long search looking for exactly what I wanted. Scotty reached out after I contacted them online, and helped me through the process. Car buying can feel like a chore, but Scotty did all the work and made the entire experience enjoyable. Customer service is clearly the mantra of Scotty and the dealership as a whole!

Great experience buying from Red River Ford. Easy financing. They even deliver vehicle to you at your residence. Would definitely recommend them.

Red River Ford continues to provide excellent service. Each time I have needed them, they have always been prompt and professional. Their pickup and drop service has been a God send to us. They are my dealer!

All went smoothly & quickly. Staff were courteous and very helpful. Waiting area was comfy. No stress at all.

Great low-stress buying experience. Our first time dealing with Red River Ford and wouldn't hesitate to return in the future. Jacob our salesman, Nick the sales manager, and Tristan in finance all worked together and with us to make this a painless and quick process. We met and test drove on Friday and returned to make the purchase on Saturday. We probably spent a combined total of 3 hours at the dealership which is much better than our previous car buying experiences. We got a great price on a new 2024 Ford F-250, better than we have found anywhere else. There were no addendums on the sticker price (wheel locks, paint protection, VIN etching, fabric protection, etc) and no "market adjustments" on the price of the vehicle we wanted. Can't recommend Red River Ford enough.

Have you ever noticed how many trucks and cars have sign on the back of their vehicle saying that got it from Red River? I bought my 17 year old son a reliable used car from there and my Explorer from them. They are reputable and I have been extremely pleased with their servicing our vehicles. Red River is a good company to work with.

I went in for my 20000 mile oil change and Jason was very nice when I checked in. Matthew called me to let me know that my truck was ready and since it was around lunch he got the check out process started. I appreciate the respect for my time at Red River Ford service department!

Always great customer service, our salesperson, Jacob was awesome. Jason in finance was great to work with. Will continue to be a repeat customer.

This was a GREAT experience. One of the best I’ve had buying a car. There’s always a reason I go back to people I’ve bought from before! Bryson and Jason were phenomenal and I cannot thank them enough for my explorer!!

My buying experience at Red River Ford was top notch! It was a very quick and easy process.

Great team here @ Red River Cabot.

The entire staff at Red River Ford were amazing. They were very knowledgeable, helpful and friendly. They explained in detail what the issue was and explained my different options. They went above my expectations in solving my issue. I would definitely recommend this business to anyone having car issues.

I always get great, friendly and reliable service from Red River Ford!

Always treated right! Best sales and management staff I’ve ever dealt with!!!

They make you feel like you’re part of the Red River family The service department is excellent people to work with

They were very helpful and explained everything to me and gave me options. They were available when ever I needed them. Thank you

The people are very freandly and curtious. They do a good job. I am disables and cannot do the maintenance anymore. It is a lot cheaper for them to do the oil change and filters than if I did it myself. Wonderful and feiendly people. Make us feel like family

Fast, friendly and great service!

If you want a simple car buy process this is the dealership for you! Bryson was awesome to work with! He never pressured us and he kept our best interest in mind while getting my wife and I the car she wanted! If your looking for a new car this is the place to go!

Great service on both of my vehicles!! All questions were answered. Service was done quickly.

Very knowledgeable and kind staff

Bought me a new F-150. Thank you Red River Ford, John, Tristan, and my Salesman Jacob. These guy’s are the Best. What a team. They really work hard to save you money and most of all they treat you like family.

Met the Boss and got a great deal! We love our new Bronco! Everyone was so friendly and really knowledgeable…it was honestly a very pleasant n fast. Zillions of smiles and handshakes! Zero pressure and totally like talking to old friends.

Great selection and amazing sales team

This was the easiest oil change I’ve ever done. My FordPass app told me it was time to change the oil in my truck. I called to schedule an appointment but because I work in Jacksonville, getting it down there and sitting with it wasn’t the easiest option for me. Red River Ford offered to come pick it up free of charge to get the oil changed and brought it right back to my work! Can’t be any easier than that!

Bought new vehicle here in July of 2022 and have my service done at Red River Ford,so far everything has been a good experience.

We had Bryce as our salesman. he was good and upfront about our used suv we purchased. Everyone was friendly and made the process very easy.

Tristan and Bryson made the experience of getting my Mach E seamless and easy! They found exactly what I wanted. They are the best.

Service Dept. Was fantastic! Great job!

The best car buying experience you will find.

Friendly fast service, great customer service, friendly sales team!

They got my car display fixed in a very timely manner!

Nick was so nice and easy to work with! Love my car!

Quick, easy, simple. They handled everything very professionally and got my trade in completed and delivered quickly.

Friendly people in service. Have not experienced the sales staff, but I'm sure they are great people too. Not much on the lot right now due to the supply chain issues, but loved seeing the GT500 on the showroom. Dec2024 update. Alot on the lots now. We bought my wife's Bronco here and had a very easy time negotiating the deal. No pressure from the team on anything. Highly recommend.

Easy negotiations. They did what they said they would do. Salesman Ray was great.

This was the best and most stress free experience I’ve ever experienced when purchasing a vehicle.

I did my research before choosing Red River Ford in Cabor, AR to purchase a used vehicle. I read reviews and asked people I knew about their experience with the company. All gave stellar reviews. My salesman, Scotty, listened to what I wanted and did not pressure me at all. This is completely opposite of what I experienced at other dealerships through the years. Scotty was respectful, attentive, and made everything I wanted happen. It was a pleasure to conduct business with him. After we made the deal, I sat down with Chase, the finance manager, and again there was no pressure. The deal was done and I was on my way. Thank you both for making this a positive experience. When it is time to replace my next vehicle, Scotty I will come back to look for you. Thank you.

One of the smoothest vehicle transactions I’ve done and the truck was delivered right to my doorstep! Go see Bryson and he’ll treat you right with no pressure. Beautiful truck, easy financing, and wonderful staff - Thanks again!!

Very good and easy to deal with, I have bought multiple and always get great deals

Bryson Thomas was on his A game at Red River Ford, he went out of his way to get the deal done in a professional and timely fashion!! If anyone needs a used or new car in the Cabot area and beyond please hit up Bryson and his dad Brad. You definitely won’t be disappointed and will appreciate the stress free buying experience they offer at Red River Ford, thank you so much guys!

Honest and friendly staff who obviously sincerely care about and want to help their customers. Fair price-great deal on a pre-owned vehicle. Buying process was quick and easy with all steps thoroughly explained. No reason to shop or buy anywhere else! Thank you, John, Jon, & Tristan!

Salesman was awesome. Told them up front if you pressure i bolt and he understood and let me do my thing. They understood exactly what I was looking for and made it happen.

Great service every time! Really good pricing on tires for my truck.

Excellent experience from beginning to end. Purchased two vehicles. Scotty was the best ! He listened to what I was looking for and found the perfect ride for me. Jason in Finance took very good care of me. Highly recommend !

We had an oil change and tire rotation at Red River Ford in Cabot this week. The service department communicated well and the service was done quickly. It’s a friendly, welcoming place.

Most helpful, seamless, car buying experience I have ever had. And the fact they delivered the truck same day 2 hrs away. Definitely recommend Jacob as well as the dealership as a whole. Thanks Red River.

Jacob Weeks and Jason Armstrong both did an amazing job getting me a good deal on a good vehicle. I highly suggest using them, they are great guys along with Red River Ford.

John really went out of his way to ensure we came to an agreement on my truck purchase. Everything done over the phone and truck ready to drive away when I showed up.