Customer Reviews

This makes the 2nd vehicle that I have purchased from Red River Ford and the reason I came back the 2nd time is because the sales people have always been nice and worked with me on a deal. Now this year we’ve had our Mustang in the service department twice. My husband hasn’t been really impressed. The 1st time, they couldn’t get Ford parts. The 2nd time we got Ford parts. Now to my experience with my Expedition. I called to make an appointment to the diagnostics checked out because alerts kept popping up. One was telling me that I needed to keep my hands on the steering wheel and this pops up when both of my hands are on the steering wheel. The service advisor told me that I didn’t have my hands in the right place on the steering wheel. IT DOES NOT MATTER WHERE I HAVE MY HANDS, IT SHOULD NOT POP UP! I had to make a call to the Ford company and I had to tell the person what the service advisor told me about what I was doing wrong by not having my hands in a certain location on the steering wheel. They started laughing! I said I know! The steering wheel doesn’t have any stickers on the steering wheel where you’re supposed to put your hands. That was a cop out from the service advisor. I felt like he was just trying to get one over on me because I am a woman and I’m not supposed to understand that stuff. Better think again! I didn’t appreciate it at all! I think I can find another Ford dealer that can treat me better than I have been. As long as my vehicle is under warranty, I can go to any dealership to get my vehicle serviced and it is covered under warranty until it’s all paid off.

Good service, very nice people

I’ve had real good experience with red river ford. The service manager had my best interest at heart, answer every question I could think of, showed me what I wanted to see . I have used other ford dealerships. NEVER AGAIN !

Such an amazing experience with Red River.. truly felt welcomed and like a family.

Woo Pow….. Scott Crosthwait is a good person not just a great salesman. Just purchased my 2nd new Ford from Scott @ Red River Ford. They were fair and were thousands better on trade than anyone else. Sales manager Brad Thomas was extremely easy to work with and made a point to make sure I was happy with my F-150 purchased. They worked to get me what I feel to be best possible deal. Finance manager Chase Campbell did not give me and pressure to purchase any extras. He treated me with respect just like the first time when I went through finance dept. Personal opinion if you are financing a new or used car and don’t get gap insurance you better get it through you Auto insurance company. Red River Ford , Scott , Brad, and Chase are all very easy to work with. ⭐️⭐️⭐️⭐️⭐️

Awesome service Department!! Tracy and the guys do a great job!! Appreciate all you do

Returning customer Very happy with service taking all cars to them now

Nick and his team were excellent. Thank you!

I purchased my Mustang in October of 2024. I was impressed with Red River Auto of Cabot, but even more impressed with my car salesman, Nick. He went above and beyond to make sure I was happy with my purchase. He was also extremely responsive to any and all questions I had via text messages and even responded promptly on his days off. Keep up the good work Nick, it doesn’t go unnoticed.

Great friendly and helpful service department. Always ask before doing anything other than reason there.

I love working with Brad and his team ! He assigned Joe to me as my sales man, who done a fantastic job of pleasing my wife , which the truck was for her! An Trent as usual he took good care of us! I really appreciate Brad for always setting things up and taking care of me!

Great dealership with honest and caring sales team!!!

Always great service

A Great Day at Red River Ford of Cabot! Fine tuned rides, with an awesome friendly staff willing to help find the best suited drive for the need!

Hands down the best cr buying experience I have had in my 54 years. Bryson was awesome. You could not ask for a better team to work with you on the purchase of a new vehicle. I had preapproval through my credit union and Bryson said they could beat it. He was correct. All told I was only there for an hour including the test drive. GREAT experience!

Easy to schedule, timely, and friendly. Thanks

Went in to have the guys figure out what the "noise" was that was coming from the truck, they put it up on the lift and was going over eviinch to make sure they knew what it was before trying to offer an answer. These guys are thorough. You won't be let down, and their not just trying to sell you something!

“I had an excellent experience with the service department! Brittany, who handles the oil changes, was so helpful and sweet. She even offered to have my vehicle picked up, serviced, and delivered back to me, which was incredibly convenient. The drivers arrived on time, and I received a call from the technician with an update during the process. In just about an hour, my truck was back with the oil changed and tires rotated. The entire team provided outstanding customer service—efficient, professional, and friendly. Highly recommend their services!” Thanks, Jody

Very enjoyable experience overall. Impressed with John, sales professional, Brad and Chase. Professional yet very genuine, and personable. More than fair. Highly recommend.

Customer service was top notch. Sales person was on top of everything, follow was great. The overall sales experience was great.

Very professional and accommodating! Helpful and courteous!

Always courteous! Waiting room is comfortable. Very clear on what they did and what needs attention.

Service was great

Fantastic service

Great customer service! Always courteous and low pressure environment! Highly recommend!

My experience with Red River has been purely with parts and service, and I can say I've been happy to have them nearby. Jason in service is a great asset, always straightforward and takes the time to go above and beyond when it comes to scheduling, timeliness, and communication. I'm able to trust his expertise and rely on their department because of him. His manager Dale is always a good ambassador who's willing to stay involved in the department and keep things on track. Check them out!

WOW! Easiest & best vehicle purchase in Arkansas! Scotty Crosthwait did a GREAT job. No hassles & no pressure. Easy to deal.

Kept me informed on what to expect and made great suggestions, I was never pressured to make any decisions I was not comfortable with and always made sure I understood what my options were and the direction they suggested. It was as always a great experience. Their service dept is why I buy my vehicles there. Great job Jason and team they all made me feel appreciated.

Ray was a great salesman. He helped get me in the vehicle I wanted. He also called and messaged through the day until my vehicle arrived! We will definitely use him again!

The service was great. Preston was very thorough when showing me a variety vehicles and extremely polite. Tristan was of Great help in helping me with the financing and explaining the different warranties. Will definitely be recommending this dealership.

Always super service, polite, customer oriented and always professional

Red River has a good service department that I trust

Very efficient and easy to make a good deal happen.

Haley & Mark made sure to let me know when a vehicle they knew I'd be interested in, came to the lot. Without being pushy and understanding my financial needs, they got me in the vehicle I wanted with affordable payment. Highly recommend

Very courteous and friendly. Interested in getting me the best deal and interest rate.

Red River is the best and we would recommend them to friends and family . We Love our new 2024 beautiful Bronco !!!

My son Devin and I had a great experience with RRF Cabot. We reached out via an online test drive request. Hayden responded and handled all questions and requests very professionally, and more important without pressure. Tristan closed out the financing paperwork and explained our options clearly and without pressure. This process took 1 day. I will definitely work with RRF Cabot for future purchases.

Jacob was extremely helpful, friendly and personable throughout the entire process. He answered every question I had in detail. Jacob did not try to sell me a car. He was not pushy at all! I’ve purchased several cars in my life and the waiting is always the worst. However, this was the quickest process from start to finish. Paperwork signed to driving off the lot took less than 2 hours. Definitely a positive experience.

We had a great experience buying our new to us F150, 2021. Preston was the absolute best.

Great and attentive service.

I had awesome experience getting my vehicle serviced. Jermey in service was very helpful. Would recommend using this dealership again.

They found the vehicle I was looking for and price was right on the new vehicle and my trade in. Jon Hutto made the buying experience enjoyable

Kind and curtious and so nice I enjoyed buying at red river and will do it again

This is an awesome dealership they are very pleasant & helpful. I just love Red River Ford. ❤️

Excellent Professional Services from Sales Financing Customer Service Parts Inventory Service Warranty

Jacob Weeks, what can I say, great friend, great salesman, just all around great person. Just sold us another new vehicle.

They were very friendly. Easy to talk to.

Becky and I are so appreciative for the level of professionalism and the great deal we received from Red River on our new car. I highly recommend you go see Mitch our one of his awesome managers Brad or John for a great deal. We bought from Scotty but there are many others that have been there years that we know and love.

Absolutely wonderful experience. Would 100% recommend this dealership. But more than that our sales person was amazing answering all questions promptly and made process quick and smooth. Thank you Nick Kehrees

Mitch and his team are definitely the best. From sales to service they are first rate. I love my F-150 and they have taken care of anything I need.

Had service done on my 2019 Ford Flex, They were very promoted and accommodating. I dropped off my car and did not have to wait they had a courtesy ride for me and the guy who drove me home was so nice we had a nice talk. They even offered to pick me up when my car was ready if needed. We use Red River all the time and they’ve always been kind and friendly. Highly recommend them!!

Preston did a great job convincing me I needed a new truck

As always, Jason Glover was awesome and my experience was great.

It was a great experience

Great customer service. Staff made me feel line I was important and not just a customer or another sale

I was very impressed with the service I received. I was in there and out in no time. They dealt with the issues I was having. Thank you Red River Ford!!

These guys are awesome. Everyone was super nice and made the buying experience the best it could possibly be. They helped me to surprise my daughter with her very first car.

Great service. Easy, transparent, fair, and responsive. 5 Stars.

Seemingly good service. Friendly staff.

I love Red River Ford! They did a fantastic job repairing an axil bolt recall! Nice people quality work! BTW I love my F-150! Woo!

Scotty always takes the best care of us! Tristan explains warranties and is fun to work with when signing final agreements. Jason in the service department always goes above and beyond!

Easy to make an appointment. Everyone was friendly and professional

Great Service Department, they go above and beyond anybody else I have experienced. Thanks

Great experience, Great people, Great place They are awesome !!!

I purchased a truck from Hayden over the phone from Kansas City. Hayden and the rest of the Red River team made the purchase process more than easy and very straightforward. Don't hesitate giving them a shot with your next purchaee.

Salesman Mark was awesome. I would recommend Red River Ford to anyone.

Nick and all of the team were easy to work with and put us in a new Ford Edge. Highly recommend this dealership.

The customer service is ALWAYS great! Mitch and Red River do an amazing job making you feel welcomed. They are awesome!

Best car buying experience ever

Preston was very helpful with our new vehicle purchase. Highly recommend.

Very friendly, super fast, not pushy. Best dealership I’ve had the pleasure of working with on buying a vehicle. I will not go anywhere else. Brad and his team are awesome! I love my truck! Thank you

The Service Department has always been great to me! Jeremy is wonderful & always helpful. Because of the wonderful Service Dept, is why I choose to come back again and again! Keri up the great work!

Everyone was very helpful! Our Salesman Alan was amazing. Lived the fact her was able to take us from start to finish for our purchase. Meaning we did not have to wait for finance he did it all!

Friendly and knowledgeable staff. This is our 2nd purchase this year with Red River Ford. Good deals and great financing. Look up Preston Hurt our salesman, he did a great job. Thank you!!!

This dealership is one that you can trust! I’m always very confident in their services and recommendations. The service department is second to none! Very friendly, prompt, and attentive. They are my “go to”! Highly recommend!!!

I have nothing but good things to say about Red River Ford. I bring both of my vehicles here to be serviced. The staff is always professional and the service is always prompt.

Working with Bryson at Red River Ford was awesome! This young man is honest and super helpful! Highly recommend the entire staff! No gimmicks! Great overall experience and I love my new ride!

We have never had a bad experience at Red River Ford. Their work has always been top notch and we have found personnel to be honest and friendly. We will be back.

Preston was a fantastic sales person. He was knowledgeable and friendly. The entire process was painless, as he knew what I was looking for. Overall the entire car buying experience at Red River in Cabot was excellent!

Jacob was great he did everything he said he would with out any pressure like the small town feel of the dealership

This is a top notch dealership. Please go see Scotty. He is a very kind and professional man. Even after he learned I bought a car some where else he congratulated me, and urged me to give him a call if he could further assist me in any way. That phone call inspired me to write this review and just remember business is business and their can still be good people found all around. I did not end up purchasing a car at Red River, but a very professional staff to assist you along the way can be found. They are straight to the point with no hidden fees.

They do there best to get me in, sometimes I get a loaner car‍♀️ sometimes not. But they do what I asked them to do and a little. A bit more expensive than other dealerships for oil and filters I’ve noticed, but good Christian people.

Love Red River Ford and Jacob Weeks! He always knows what we want and gets it done.

I really really appreciated Jeremy Able. He was my contact at Red River Ford in Cabot. My mother paid for my bill and he was very patient with her. I am thankful for the time and energy he put in for the quote and the service was exemplary. The waiting area was clean and had plenty of reading material. My phone was low on charge. The service was performed quickly (reprogramming a key fob for my vehicle). Thanks so much. I will be returning.

My son had called Red River and talked to them about me a Ridgeline truck they brought it from Heber doing to Cabet and I really like it they were very easy to deal with

Professional, friendly and prompt

Great service

When I pick a dealership for buying a new car or truck and I am treated right like at red river from then on I will stay with that dealership. I have done this my whole life but as we all know things change and other dealers have changed hands and left me hanging and because of life things happen. I came to be no truck for towing or doing things around my property and red river stepped up to the plate and I did everything over the phone and they had my truck to me 30 minutes before they said they would and I live one hour and half away from the ford dealership service has been great so I will stick with them for every thing I buy now

Red River Ford is fabulous. Great communication, will find exactly what you want and they are not pushy.

Very Good communication !

It was the easiest and best experience Ive had when buying a new vehicle. And the people we dealt with are the nicest and most professional people I've ever met at a car dealership

Always receive prompt and exceptional service at Red River Ford in Cabot

The service department is awesome! I was having transmission trouble and no one wanted to deal with my extended warranty(Silver Rock), but they did! They worked with my warranty and replaced my transmission and all I had to pay was my small deductible. It saved me thousands of dollars, and now my car is as good as new!

We have bought several vehicles from Red River Ford. They are professional and work with you in a personable manner. The follow up and service after our purchases have been nothing but exceptional.

Buying at Red River Ford was the easiest, most pleasurable buying experience I’ve ever had. I recommend our salesman, John Coulter (and his dog)! No haggling, great price, great service. The dealership you won’t dread going to!

Great dealership, been with them for years, not pushy when it comes to sales very friendly they don't try to oversale you if your looking some for something in a certain price range they try their best to make that work, Jon was our salesman he was very professional, very relaxed, service is great, they've worked on nearly all my vehicles over the years no problem, parts people are always helpful and informative all and all just a great dealer

As always, very personable and professional!

Had no problem making the appointment. Waiting time was adequate. Service was great Thank you

Went here with the husband to check out their vehichles we met John on the lot, he asked us what we wanted and showed us stuff that fit that category. We both really liked that he didn't try to push something on us we didn't want. Ended up buying a vehicle from there, and everyone we worked with was friendly.

Jeremy was so helpful and kind helping us resolve an issue caused by a different Ford dealership and absolutely saved the day for us!