Customer Reviews

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Great to work with. Austin does a fantastic job and made everything easy. I will be back.
Dale and his crew always do great work! Highly Recommend Red River Ford Service!
Excellent customer care
We love the new mobile option. Top notch service without leaving the house. 10/10
I bought many of trucks from Crain ford in Jacksonville and never could get any warranty work done without a fight. Red river service is on the spot they come to my house and change oil and they check there self’s for recalls and do them while they are at my house .
Arrived on time, very professional, very knowledgeable of work to be done, work was outstanding. THANK YOU
Service department always delivers
Service Department got me in and out quickly providing top notch service.
Mark Goffs services to me was excellent, he is a awesome guy with a lot of patience, ask for him when you go here to buy any vehicle!
One of the best experiences I have had buying a truck
Called and let them know what we needed and they were quick to help us get the deal done. Quick, easy process with exceptional customer service! Go see Austin for the best deal, best price, and best customer service!!!
Appointment time was met by service department. Work was completed within normal time and I was advised of progress. Service writer showed me engine and compartment filters that needed replacing.
Great experience! Great employees!
Anthony and the entire staff were amazing and made my experience incredible
They will do everything in their power to find the right vehicle for you!! Choose Red River for a reason and will recommend them hands down to anyone!
Jason and the guys got us fixed up in the service department once again! Best team out there! Won’t ever go anywhere else!
Great customer service! Always courteous and low pressure environment! Highly recommend! 10/10!
Great dealership to work with , a personal were very professional and wouod highly recommend!! First time buying vehicle from out of state and not seeing it before buying, once it was delivered it was everything they said it would be ! Could not be more happy !
Great place with great people. It’s like family! Easiest car buying experience you will ever have!
Very busy the day I was there but very nice and easy to work with. I would highly recommend them if in the market for a new vehicle
Everything was great. People and service
Mark Goff was awesome!! Picked the perfect car for our family! Moved my youngest out of state to college and return to normal life! Love my Expedition Platnium
Excellent dealership and sales team. Easy to work with to make a good deal happen. I've been to many dealerships and speak from experience when I say that Red River Ford deserves your business.
Jason and Tracy and the crew, as always , provided timely accurate and professional repair service in my Ford F-150
I used the Mobile service to complete a recall notification for my Ford Maverick. It was quick and easy. The guys we very knowledgeable. Great job.
From Houston Tx Thank you Aaron Lyman and big thanks to his Sales manager as well. Was able to work a great deal OVER TXT! I had 3 different dealership trying to get my business but by far this team surpassed all of them. A dream to work with did not feel harassed did not feel pressured so I definitely had to make the drive. The deal we were able to make on this amazing sequoia was way to good to pass up. Thank you Red River Ford Team.
They always go above and beyond . Excellent customer service
I had an excellent experience with Jared while purchasing my Ford Explorer. He listened to my concerns, took the time to walk me through all the features and made sure I understood the technology before I left. The rest of the team was just as helpful, making everything go smoothly and quickly. I feel confident and happy with my decision and highly recommend Jared and Red River Ford.
Very satisfied with the service I received from Red River Ford!
I got a fair offer for my trade-in and a fair deal on a certified pre-owned. The process was fast and efficient. I highly recommend.
Jimmy and they guys at Red River Ford are amazing! It’s the easiest car buying experience ever. This is my 4th vehicle to purchase from them and they make everything so smooth.
Every time we buy, they somehow get better! 10/10 would recommend!
Everything went great. Benji handled everything perfectly.
I had awesome experience getting my vehicle serviced. Grant in service was very helpful. Would recommend using this dealership again.
I had an amazing experience when getting my vehicle serviced.
Employees are always professional and keep you informed. I highly recommend Red River Ford!
My daughter bought her first car! Everyone was amazing, helping her every step of the way.
They are the best place to buy a car
Overall good dealership to do business with. I drove about 80 miles to get there, passing several Ford dealers. Will do business with Red River again
Took my 2010 Mustang in to get my windshield wipers and brakes fixed. The service department was awesome. Philip was great! He kept me informed and explained everything and kept me updated. I highly recommend their service department. Thanks to the entire service department and staff for being so friendly, kind and helpful. 😁
This was an AMAZING experience for my first time buying from a dealership! I spoke to both Ben and Mark, they were both so friendly and when I told them the situation I was in they called me back minutes later telling me I got the car and that they would bring it to me! If you are looking for a new car I definitely recommend speaking with Ben, at Red River Ford! They are amazing at everything they do!
Awesome experience! Jimmy Southerland is a class act! WC Moore also helped us when Jimmy was busy and wow, another class act. We were in great hands throughout the entire process. I know the facility sits up on a hill but with these guys you will always be standing above the rest of the competition!! Highly recommend Red River Ford for your next automobile
As always you guys are great.The best... Thank y'all ❣️
Quick & and efficient service.
Fast and friendly service!
It was painless. Grant was my ticket writer and did a professional job.
Very friendly and timely! Got me exactly what I wanted, fair trade, great price, and delivery!
Great service with the salesmen Bryson, and Ben. Overall great experience from start to completion.
Very easy to schedule an appointment. Easy to drop off the vehicle, and then easy pickup. I wasn't needing my truck so they had time to do all that they needed to to get it fixed in one trip. Red River did a great job and I look forward to taking my truck back if I have any more issues.
They best place in the state to buy a FORD!
Excellent new vehicle buying experience! No hidden fees, no surprises, no sneaky stuff. And the lowest price I found anywhere online for a new F450. In fact, many used, newer Fords with mileage were all priced higher than the beautiful (Marsh Gray rocks!) truck I bought from Red River. Thanks guys, you did me right.
I think we're on vehicle #9 from Red River! Big shout out to the team for always making it happen!
My husband and myself bought 2 vehicle's and the staff was so kind to us. I would recommend this dealership to all.
It was great, everyone joined in on our experience, and Ben was fantastic, wonderful young man!
Great experience and a great deal. No pressure but very knowledge staff when you need them.
We did the mobile service and it was great. So easy and the technician was wonderful.
Had a wonderful experience no stress no hassle very pleased!
Sales person was very nice very considerate with us. Scotty worked as much as he could to get me exactly what I wanted. I would do business with him again.
Neal Tate and everyone that works with fleet have been great to work with. We have a fleet of 40 vehicles in NW Arkansas and with Neal’s help we have been transitioning from GMC to Ford. Neal got us connected with all the right people at Ford to get a line of credit, a competitive price allowance, and even some software we needed. If you are a business owner anywhere in Arkansas I highly recommend you reach out to Neal for your vehicle needs.
Great
The service I received was outstanding. They loan me a vehicle so I would have transportation until mine was fixed which was an important part of there service. My vehicle was supposed to take about a week to get fixed due to the fact that there were a lot of workers out sick. But I was surprised that the next day my vehicle was done. The whole process was outstanding Thanks you so much your service. Daniel Rowe
Anthony is very professional and helpful.
Helpful, competent, and professional!
Always take care of me
Seemingly good service. Friendly staff. The prices of the new f250s are just too high to me
My salesman is Awesome. He takes really good care of me even after the sale. Thanks Scott Crosthwait for everything. The Service department is Great to. I will continue to give my business to Red River Ford
Thank you Red River Ford in Cabot for the awesome service. Your Sales and Service department went over and above for me and it helped me have some great memories. If you need a Truck, go see them.
Dean was an absolute pleasure to deal with no issues whatsoever. I highly recommend him.!
Very caring amazing car salesman!
Best buying experience I've ever had
Easy buying experience thanks to their low pressure approach and delivery service. This is my second experience buying a vehicle from Mark sight unseen. They are always as represented.
Best car buying experience ever and service is out of this world. I’ll never buy from any other dealership
I had a wonderful experience at Red River Ford in Cabot. Jared was great!! He made my son’s first car buying experience a breeze. The whole team was great! Thank you all!!
On time with polite service. Good experience
Very professional and accommodating! Helpful and courteous! Salesman Jared Beehn, and the finance group was easy to work with and did everything they said they would do! Loving our vehicle!
I have always received great customer service from the Service Department! I highly recommend taking your vehicle to RRF for your service needs! 😃
Excellent service and communication.
All the people at red river ford have been great and professional.
Love Red River! Had a software update on my truck and bam….Their mobile tech was out the next morning after I called and took care of it. 👏🏻👏🏻👏🏻
Charles peavy, Jason Armstrong are two of your best sales and finance people. Had a very good experience. Will let my friends and realitives know red river ford is the place to buy a Ford.
⭐⭐⭐⭐⭐ John Coulter, Nick, Bryson, and the entire team at Red River Ford were exceptional throughout the purchase of my wife’s Jeep Wrangler. From start to finish, they were professional, friendly, helpful, and made the entire process easy and stress-free. John, Nick, and Bryson all went above and beyond to make sure we were taken care of, and at no point did we feel pressured or rushed. My wife absolutely loves her Wrangler, and we couldn’t be happier with the experience. If you’re looking for a dealership that genuinely takes care of its customers, I highly recommend John, Nick, Bryson, and the team at Red River Ford. Thanks again for a great experience — we’ll definitely be back!
I bought my Explorer here last week and had the best experience! I went in on my lunch break and was out in an hour and 1/2 - that included the test drive! Charlie helped me find the one I wanted and he made the process so smooth. Jason (finance) got me an even better interest rate than was first presented to me and was great at explaining everything and didn’t pressure either way, he just presented the facts. The pricing was very upfront and transparent - no bogus hidden fees. I’d recommend anyone buy from them!
Professional, Helpful, Amazing Buying Experience
They were very fast and efficient with my oil change.
Our salesman was amazing he went above and beyond to make it smooth. He answered all questions and made us feel equally.
I always get my oil changed at Red River! Hayden always gets me in and keeps me up to date with everything going on.
This is my wife’s truck and she is very picky on who works on it and she is always happy Red River Ford working on it
Easiest vehicle buying experience I have ever had!
On march 27 i bought a used jeep compass less that 6000 miles later all the tie rods and the steering likage needs to be replaced. Total out of pocket after inspection and repair is just under 1500. It pains me that they did not notice all the play and stuff during pre sale inspections. Just does not seem like they did a good inspection. However after talking with management they took 1/2 off for the issue and the vehicle was repaired they were polite and professional. I will be back.
Logan was very friendly and direct. Took a test drive while in Cabot for a tournament, and was able to complete everything remotely. The even delivered the car to my house. Friendly folks, great service!
I enjoyed dealing with Jared who was very respectful and very helpful. He was patient and accommodating as was the whole team. I was able to purchase the F150 truck I wanted and got a very good trade in amount for my old F150. If you're looking for a vehicle, go to Red River Ford and ask for Jared. You'll be glad you did.
Jared was very helpful with getting me into a better vehicle and he took care of me with getting everything done and ready for me
I am very impressed with the courtesy of this dealership. I was car shopping on a Sunday initially looking locally in Paragould without any luck. I emailed Benji about a vehicle I was interested in and received a email back immediately. Monday afternoon I had an offer for my current vehicle and a contract in place for my 2026 Ford Explorer. They delivered the vehicle to my home that afternoon. Everyone from start to finish has been exceptional. I love my new vehicle and would recommend them to anyone, regardless of where you call home! Top notch service from start to finish!
Bryson Thomas was on his A game at Red River Ford, he went out of his way to get the deal done in a professional and timely fashion!! If anyone needs a used or new car in the Cabot area and beyond please hit up Bryson and his dad Brad. You definitely won’t be disappointed and will appreciate the stress free buying experience they offer at Red River Ford, thank you so much guys!
Our battery failed. We called around for replacement costs. Red River Ford was by far the best price and was conveniently located. They only took about 25 minutes from our arrival until we were done. The wait room facilities are always clean, modern and comfortable. The office staff are always friendly and always get it right. Thanks.
Pleased with the business, i got 2 from them in last 2 yrs. Easy transactions and good inventory.
Fast, efficient, and overall great atmosphere. Ben was awesome to work with!
They try hard to earn your business. They do what they can to make your budget work.
This dealership is one that you can trust! I’m always very confident in their services and recommendations. The service department is second to none! Very friendly, prompt, and attentive. They are my “go to”! Highly recommend!!!
Would recommend this dealership to anyone looking for a new vehicle. Scott is the best salesman out there!
Service department is top notch! They always make sure to make the maintenance process as easy and convenient as possible. I always trust that my family will be safe during our travels thanks to such an amazing and dependable service crew!
Everyone I dealt with at Red River Ford were extremely personable!! These are the friendliest and most down to earth folks I’ve dealt with whenever purchasing a vehicle. Every question I had was answered w/o delay. Would highly highly recommend this dealership to anyone! I am a very satisfied customer as of this writing.. Red River Ford of Cabot, Ar is phenomenal in my book
Great people Jeremy was wonderful
There’s a reason this dealership sells the most Ford vehicles in the state. Professional and personalized sales and service. The team at Red River Ford is first class. From sales to finance in a timely manner without hassle, on top of a good deal. Greatly appreciate John Hutto leading the way.
Great service great people
EXCELLENT! From the moment we arrived to the moment we left, not just our salesman Scott Crosthwait, but all the salesman and sales team were extremely polite, more of a family atmosphere than a business. I'm not the easiest person to satisfy with car deals, but they done such an amazing job, we bought a second vehicle! Would definitely recommend this team to anyone in search of a new vehicle! On a side note, I spent a week checking prices, Red River had the lowest prices and interest rates of all Northeastern Arkansas and Southeast Missouri. Thanks again Red River team for making our trip to see ya, extremely enjoyable!
Fast and easy process. Very friendly staff.
Red River is very easy to schedule time and quicker the most to get you vehicle in and out.
Go to Nick for all your car needs. Thanks for the great price and a sweet truck
Brought my vehicle in without an appointment for some urgent maintenance and not only did Red River Ford agree to help, they had the repairs done within an hour. Fast and friendly service.
A great team of guys here! Scott was great to work with. He was unable to be present when I called in late that day so he had Jacob fill in to help. He and his brother put a great deal together for me, all three of these guys and everyone else at this business that I ran into were great people, I was very satisfied with the whole process and I would dare to say this was the best experience for me at a dealership that I’ve had yet. I Highly recommend these guys thanks y’all!
Quick service and friendly staff
We have had great experiences with all of the cars that we have purchased from Red River Ford in Cabot. Just recently, we had an issue with an extended warranty being accepted in our neck of the woods, and Jeremy and Mitch were able to get us taken care of and my 16 year old was so excited that she was able to drive to school on her first day!!! We are forever customers!!! Thanks so much!
I had the best buying experience at Red River Ford. The staff was amazing. I highly recommended Red River Ford for your next purchase.
Great customer service. Scheduling was easy and repairs were completed timely. They always take care of the customer.
My wife and I bought a 2022 jeep compass. This is our 2nd vehicle from Red River. Bryson was our salesman. He is honest and kept his word. Thank you Bryson and Brad !!
GREAT SERVICE!! Jason goes out of his way to assist and provides great customer service.
Oil change …easy peasy !!! Good folks working there !
Mark and Zoie were extremely helpful with my vehicle purchase and helping me find a vehicle that suited my needs. Ten out of ten would recommend red River Ford when purchasing a new or used vehicle.
Time and efficiency
Everyone is very friendly and knowledgeable. Great service.
Excellent service!!!
Zoie was so sweet. She answered all of our questions and was very patient with us. No pressure at all. She made sure we were good with everything before we left the lot.
This visit was an ER situation! Dead battery. Very kind and helpful.
Excellent service thanks
I am Fully impressed with Red River Ford; 2040 west Main street in Cabot. This was my first vehicle purchase so I was very nervous about my trade in & the purchase. I was expecting more for my trade in, but due to the year & mileage; they gave me what I feel was a fair trade in. My dealer was Michael J Tarrants. From start to finish he addressed every one of my concerns so I felt heard and very well informed about my trade & the purchase. Thank You Michael J Tarrants, for not making me feel rushed along and for taking your time with me to explain the process as we went through it. You are extremely knowledgeable, helpful & friendly.Thank You for for making me feel like part of the Ford family. Follow up: i had my car into the dealer due to a recall. They have a valet service that is so very helpful. Had a great experience. They are friendly & respectful. I recommend this dealer if you want to be treated like part of the family.
Always very nice and informative. Great place!
Great buying experience again. Hunter had agreeable ideas how to relieve all my concerns with the purchase of our used vehicle.
Fantastic dealership to work with. Easy communication and fair pricing. I flew in from out of state and Mark Goff took care of everything. All the paper work was done over email, and they brought my truck to me curb site at the airport, detailed, filled up and ready to go. Highly recommend these people. Great experience buying my F150 King Ranch with them. Couldn’t be happier.
They were very friendly and did the service while making it very easy for us to get it done.
The people at Red River Ford make you feel like family! It is a down to earth environment that makes the vehicle buying process easier. They listen to your needs and do everything they can to fit those needs. Definitely go talk to them if you're looking and you won't be disappointed.
Great People Honest and straightforward on deal for new truck! Bryson and Brad were easy to work with. No high pressure!
Thank you so much for the fast, friendly service. You made buying a new car a pleasure! Brad and Bryson were so helpful!
Nice truck for a great price. WC showed me a recent trade-in and it was better than the model I currently had my eyes on. Jason in the box took care of business quick, friendly, and very personable. My family has bought multiple vehicles from these guys, and I would recommend them for anyone's next used or new purchase.
Can’t go wrong with Red River Ford. Great advisors and great service techs.
We bought our 2nd vehicle in just over a year from Red River Ford. We found both of them on their website. And both were used. Scotty made buying them easy and problem free! Unlike at other dealerships where you go back and forth with different offers. Red River's first offer absolutely smoked the others! Also if you call Scotty and he doesn't answer (which is very rare) he will call you back immediately! A large selection of new and used vehicles, honesty and integrity sets them apart from other dealerships!
Great people, always taken care of our rides
They went above and beyond to get me in a car that I wanted. And it didn't take all day, like some dealerships. I'd totally recommend them.
Great place, very fair
It was a great experience.
Alan was great to work with. He was very knowledgable and helped us get our payments where we needed. We had been working with him for a while and as soon as a van came in he thought would be good for us he let us know. Great customer service. Jason from financial department was very good to work with and very helpful to us also.
Scotty Crosswait did an amazing job through this whole process. I’ve purchase 3 vehicles from him and it is always painless. I recommend everyone to give them a chance before you go anywhere else.
Absolutely thrilled with my experience at Red River Ford! From the moment I stepped onto the lot, I knew I was in the right place. My salesperson, Jacob Weeks, is an absolute rock star! His knowledge, patience, and genuine enthusiasm made the whole process enjoyable. Jacob took the time to understand exactly what I was looking for and went above and beyond to find the perfect truck for me. He made everything feel effortless and was incredibly attentive to all my questions and concerns. Then came the finance part, which can often be the most daunting. But Chase Campbell turned that around completely! He explained everything in a way that was easy to understand and made sure I got the best possible financing options. His professionalism and warmth made the paperwork a breeze. I left feeling confident and excited about my purchase! Red River Ford has a fantastic team that truly cares about their customers. The whole atmosphere was welcoming, and I never felt pressured. I highly recommend Jacob Weeks and Chase Campbell to anyone in the market for a vehicle. They are not just salespeople; they are customer advocates who genuinely want to see you happy. If you want an unforgettable car-buying experience, head straight to Red River Ford! You won’t regret it!
We were extremely pleased with the assistance of Nick in purchasing our new expedition. He made the process easy and would highly recommend him and Cabot Ford to anyone needing a vehicle. Jason was also very helpful in the finance dept.
I had the pleasure of working with Chase at Red River Ford, and I must say, he exceeded every expectation I had. From the moment I stepped onto the lot, Chase's professionalism and genuine interest in helping me find the perfect car were evident. He listened attentively to my needs and preferences, guiding me through the entire process with patience and expertise. Chase's knowledge about the vehicles was truly impressive, and he provided valuable insights that helped me make an informed decision. He wasn't just trying to make a sale; he was genuinely focused on ensuring I found the right car for me. His friendly demeanor and positive attitude made the entire experience enjoyable and stress-free. Not only did Chase assist me in finding the ideal car, but he also went above and beyond to ensure I got the best deal possible. He negotiated on my behalf, making sure I got a fair price and favorable terms. His dedication to customer satisfaction is unparalleled, and it's clear that he takes pride in providing exceptional service. Thanks to Chase, I drove off the lot in my dream car feeling confident and completely satisfied with my purchase. I can't recommend him and Red River Ford highly enough. If you're in the market for a new vehicle and want a seamless, hassle-free experience, do yourself a favor and ask for Chase. You won't be disappointed!
Chase and the team at Red River Ford were amazing to deal with. We stopped by to look at the Broncos and were not pressured in any kind of way. We were given a very fair deal on trade in and discounts on the Bronco. Very easy process. Loving the new ride!
Chase Campbell was awesome to work with. Ordered a mustang back in September and he made sure to update me throughout the entire process. This is the second vehicle I purchased from red river and I'll be back in the future for a truck. Chase always ensures I get the best rate and rebates/discounts.
Chase Campbell was Great AGAIN! . Came back for the second time for this purchase of a F150 truck. Very very happy with Red River Ford. Great Dealership
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