Customer Reviews

Had a great experience with Matt and Brad!

Red River Ford always has the lowest price on the vehicle I want. Alan Heidelberg is awesome I have purchased 5 vehicles from him since 2019. He always makes the deals happen for me. All the guys at Red River Ford are very helpful and make you feel welcome and not pushy. The service department is also really nice and gets you in and taken care of. I highly recommend purchasing and servicing vehicles at Red River Ford.

The salesperson was very friendly and courteous the only problem is is they didn't detail the car before I got it but they came and picked it up or they they delivered it and they are fixing some problems and probably going to detail it and bring it back so that was nice

Picked up and dropped off my vehicle. Service was performed and issues addressed. Easy service.

Great experience. Did not feel pressured to buy. Felt informed by the team. Marc was great in trying to meet our needs and budget. He even delivered the car after hours so we could give it to our son after he came home. Overall the best and easiest car buying experience I have had

E collect service, fast, efficient and at a very fair price. I will definitely be back! Highly reccomend Red River for serbice!

We give them a 5 star because they are courteous, kind, and customer service is awesome! They pick up your car and deliver for maintenance. Superb quality, they come to you for updates that don’t need a garage, in the spot maintenance. However, we recently had issues with our infotainment system with Bluetooth connection, loud static, maps magnifying and shrinking while using. The only answer we got was others having same issue, (red light)!, everything is up to date in vehicle, and it’s probably your phone not being updated. Phone is new and no updates required. Has happened more than once, the fix, remove Bluetooth connection, and reset it, pretty tedious if you’re doing it more often than not. To remove the static, repeat above, turn your car off, open door like you’re exiting, get back in the car and repeat the process of hooking up your phone again. Frustrating yes. Seems Ford engineers need to take a deep dive into this one and get a real update first this issue. To say it’s just my phone is not a solution. Otherwise love Red River Ford. Thanks all.

Great experience from start to finish!

Professional and get things done.

The EASIEST car buying experience that I've ever had. I never had to leave my house!! Scott worked his tail off to find the vehicle that was absolutely perfect for me and my family. Definitely a repeat customer here. Anyone in the market for a vehicle would be doing a disservice to themselves if they didn't at least checkout Red River Ford in Cabot, AR!

I had a great experience at Red River Ford. My salesperson, WC Moore, was fantastic—he was knowledgeable, professional, and made the whole process smooth without any of the typical pressure. When it came time for the paperwork, Tristan Moss in finance was a pro. He explained everything clearly and got me through the final steps quickly. If you’re looking for a hassle-free truck-buying experience, ask for WC and Tristan.

Truly the best experience I’ve ever had at a car dealership. Matt was the easiest to work with, communicated quickly, and made the buying process incredibly easy. They even drove 3 hours to deliver my vehicle to me! 10/10 experience and will recommend them to anyone I know looking for a car.

Was helpful. Was looking for truck , For over 6 months.

I never set foot in the door before last Tuesday. My wife and I went there to see about trading cars. We did. That very afternoon. Everybody there was wonderful and they tried (and they did) their very best to work with all we asked for! I'll be looking back there again for sure!

Great customer service. Ethan did a great job. Friendly, knowledgable,

We did the mobile service and it was great. So easy and the technician was wonderful.

I had a pick-up and delivery oil change at Red River Ford and was taken care of so well. It was an amazing experience and my advisor Haden stayed in contact with me through out the whole process. I will gladly be taking my vehicle back!

Ben at Red River Cabot was so helpful and friendly without being pushy. And Dillion in finance was patient and kind in explaining everything.

Best experience ever! The valet pick my car up from the office and returned. My recall and regular service were performed while I worked. I highly recommend Red River Ford!

They was most polite people I have ever traded with they was very nice very well-pleasing in every way we thank you and we will be back if we ever trade again

Very easy and friendly to make my service appointment.

Amazing customer service. Entire process was easy and stress free. Look for Scott! Thank you for a great experience.

I was treated with kindness and respect. They listened to the issue I was having and I didn’t get the runaround. I would highly recommend

Had the works and a brake light was replaced. Young man was very helpful.

First, they had exactly what we were looking for. Second, they answered the phone when we called. Third, the person on the phone was helpful and knowledgeable. Fourth, they completed the paperwork without us having to sit in the penalty box at the dealership or even visit the dealership. And fifth, they delivered the car for no additional charge. 5 stars! This is how car buying should be.

Always great to work with and highly recommend Nick and Bryson! They made the process so easy

Always professional, great service at fair prices.

I’ve done business with Red River Ford in Cabot twice: once buying a new vehicle and once with the service department. New Sales (Feb 2026) I contacted the dealership through their website and Charlie reached out the next morning. Within about a dozen texts we had the price, trade value, and financing worked out. Charlie was extremely efficient and transparent. When I arrived at the dealership, everything matched what we had already discussed. I spent maybe two minutes signing paperwork with Charlie and waited about 15 minutes before heading to finance. Finance I worked with Chase, who quickly reviewed the paperwork and beat all three of my credit union rates by more than a full percentage point. He also offered the Ford ESP extended service plan, which is the manufacturer-backed plan. I had already researched pricing and planned to buy one later, but Chase beat the price I had in mind, so purchasing it that day was an easy decision. Overall buying experience: easily the smoothest and most efficient car purchase I’ve ever had. Service Department (Early 2024) My experience with service was much different. I lost a key and went in to replace it using my Ford PremiumCARE plan, which includes key replacement. Several employees initially told me that coverage didn’t exist and said I would have to pay out of pocket. After about 30 minutes someone finally confirmed through my VIN that I did have the coverage. I then waited while they supposedly tried to get approval, and later was told Ford had denied the claim because I didn’t have the lost key with me. I called Ford ESP customer service myself and they said no claim had ever been submitted. The representative called Red River directly and resolved the issue. Shortly afterward the service advisor called me to say the claim had been approved. The whole process took about four hours for what should have been a simple key replacement under a Ford-backed service plan. Summary: Sales at Red River Ford was excellent; Charlie and Chase made the buying process incredibly smooth. The service department, however, needs better familiarity with Ford’s own warranty products.

From start to finish the team at Red River Ford were wonderful to work with. Patient, Knowledgable, and right to the point!

Matt understood what I needed ,worked quickly No games. Found me the vehicle I wanted at the price I wanted to pay. He was honest It was a pleasure to work with him, He explained every step and answered all my questions quickly The entire truck buying process was enjoyable. I was treated with respect. I recommend red River Ford. It was a flawless process. I recommend Matt

We had a great experience and will definitely be recommending to friends and family!

Went in for oil change and they got me in and out in decent amount of time.

Driver picked up and dropped off our vehicle. Was very polite and professional. Service was quick. Always pleased with Red River Service Department.

Scotty and the Finance Manger were fantastic. First time I felt like I was hanging out with a couple of buddies when I purchased a vehicle. Got a great deal and will be back to get my service work done. Top shelf is the best way to describe my visit.

Highly recommend Red River for any purchase used or new.

Excellent service with decent wait time.

This is the best dealership with the best bunch of honest men, that go above and beyond, to get you what you want, at the best price and deal possible. They are very thorough, quick and make the whole process very easy. This is the second car I have bought from them and I am extremely satisfied! I wont buy anywhere else. I highly recommend them!

Had a great experience with all of the staff and employees! Everyone followed through with what they said and had patience while I made my decisions

We couldn't be happier with the service and care provided by John, Jason, and Matt. They are amazing to work with!

Ben was great and friendly. Very helpful, and I was appreciative they tolerated my noisy baby during the financial process. Would recommend Red River Ford to anyone looking to buy sell or trade a vehicle.

Bryson and chase killed it on getting my fiance her dream car. (Bronco) everything was handled virtually other than a couple quick in person signatures and pickup of the vehicle. They gave a fair value for our trade and got us the best deal for her new ride. Thank you and we will see yall in the future for other purchases.

I absolutely love Red River Ford! I have been using them to get vehicles for years now and so has my family! Jacob Weeks, Tristan, and Chase are absolutely amazing!

Made my buying experience very easy!

Mitch and his team did an awesome job getting me and my family what we wanted/needed without fail and it was all done via text/phone/esign and then delivered to my doorstep. If you are looking for vehicle give the Red River team a call today!

I had been looking for a new truck for a couple of weeks. We stopped in to Red River ford in Cabot this past weekend. We met sales associate Jon Hutto who took the time to show us several different options in the price Range we were wanting to stay in. We found exactly what we were looking for. Overall, it was a great experience. I would recommend talking to Jon if you are in the market for a new vehicle.

I was made aware of the mobile service provided by Red River when I contacted them about a recall on my Explorer. A young man named William came to my home and preformed the work on my vehicle. He was very polite and professional and very informative. He told me that Red River now can do a lot of services at your residence rather than having to take your vehicle into the dealership such as oil changes, tire rotation, break work etc. William was a very good representative for the company. I will definitely be using this service rather than the quickie places and know I am taken care of by the Ford dealership. Thank you William. Owner Jeanette Walker not Tamara Walker 2014 Explorer

Very Happy with the service but shocked it took Ford moter 2.5 years to get the parts for my car!

Red River Ford and Red River Dodge has been very great to our family. They always make it right. They are great people to deal with.

Best buying experience I've ever had

I'm only doing review because they won't leave me alone about it. I like my truck and process was easy.

We have purchased vehicles from this dealership at least eight times. WC has always been able to find the car we are looking for, within our budget. The dealership, as a whole, is friendly and make the paper work quick and easy.

Fast and friendly service. Good pricing for oil change and tire rotation.

Johny Southerland made it a pleasure

Definitely go above and beyond for their customers.

I was made aware of the mobile service provided by Red River when I contacted them about a recall on my Explorer. A young man named William came to my home and preformed the work on my vehicle. He was very polite and professional and very informative. He told me that Red River now can do a lot of services at your residence rather than having to take your vehicle into the dealership such as oil changes, tire rotation, break work etc. William was a very good representative for the company. I will definitely be using this service rather than the quickie places and know I am taken care of by the Ford dealership. Thank you William. Owner Jeanette Walker

thank you WC for your excellent customer service as usual...

Had a recall repair. They did great job and provided new vehicle for me until repairs were complete.

Visited this weekend because my son found a car on their website he liked. It was so laid back and we weren’t pressured. We ended up buying the vehicle. John was awesome to work with!

Ethan was awesome! Especially helping me find the exact vehicle I wanted and in helping me with the whole process!

The process of buying a new vehicle from Red River Ford was very pleasant. From the awesome Sales Representative ,Sales Manager and Finance Director, they all made it a nice experience. Would definitely make this my first stop next time I want a new Ford.

I am very pleased with our last service and the professionalism of the personnel of Red River. The communication and positive attitude made everything smooth. Ty Chef Wayn

Red River Ford always will be my place to shop. The employees give you that hometown feeling with courtesy of being heard and communicating with you every step of they way. I love the atmosphere when you walk into Red River Ford. The Friendly employees at such an early morning on a SATURDAY with GOOD MORNING is have seat will get you taken cared of. Thank you RED RIVER FORD of CABOT

Had my car checked for uncertain noise,came to find out it was something that I had in the side pockets of the car ...... I was thoroughly embarrassed

Always the best! We buy every vehicle at Red River and nowhere else.

Made an appointment, took the car in, they got to it early and did the recall quickly. I recommend RED RIVER FORD. Red river made me an appointment in a week. Took about 2 hrs. and 15 minutes. I went to another dealership before and was told they could not get to me for a couple of months. They told me it would take a couple of days to do my work.

Amazing experience! Able to get me in my dream car (4Runner) and the price was perfect. Never felt pressure and when the finance guy talked to me he wasn’t trying to sell me anything he really figured out what would work for my budget AND what would be beneficial for my car if anything were to happen. 10/10 definitely recommend.

The staff was nice and were able to make the car buying process easy and stress free.

We searched for trucks online. Called and asked to speak to a Salesman. Scott Crosthwait answered the call, all our questions, sent us a video of the truck, and handled every detail regarding our trade in over the phone. We sent photos to Scott of our trade in, never going to the dealership!! We signed the papers over email and Our new truck is being delivered to our home today!! This is the second time we have bought from Red River and it was the best experience each time. Thank you Scott for making this an easy process!!

Great experience! Jon Hutto was extemely professional and I appreciate that. Thank you!

Jimmy Southerland and WC Moore did an amazing job taking care of me with the trade in and the purchase of my new truck! Tristan in finance was awesome as well! I truly appreciate the attention to detail and the service I was given!

Fast and knowledgeable. Nobody rotates my tires like these guys

Jacob got my wife her car he was awesome the whole process was easy and didn’t even have to go up there. Car was delivered to us and everything. Never thought I’d be able to use a dealership. Always had to use used car lots in the past

This was the most easiest experience when buying a vehicle mr.jacob was very fast and commucation was great back and forth and got me one heck of a deal

The most straight forward easiest purchase from the red river team. Jacob & Tristian made the whole deal very easy and I recommend the team for all your vehicle purchase needs.

My recent service experience with Red River Ford Cabot was amazing. The service manager sent his mobile crew to my home to do service to my Ford Explorer. Who does that? Talk about Service, Red River Ford knows how it is done. Thank you so much for a job well done.

Red River is awesome, very easy to buy and purchase a vehicle from these guys, my salesman Will is top-notch will always recommend his services and Red River!! Went back in for a simple service issue and the customer service was outstanding, put me in an another truck to complete my service calls at work. Took all the stress away from my day !! Thanks Will !!

Amazing service. Best service advisors I’ve ever dealt with.

I believe this was easiest purchase of a vehicle by far. Jacob made the process so easy. Very straightforward and helpful. They even delivered the vehicle to us 2.5 hours away.

Experience was great as usual. WC knows the cars and tells you what you need to know.

Very easy to work with, did everything possible to make it easy on us older folks. Nice facility also.

Excellent experience with the team at Cabot Ford. John and his team made the sales process smooth and efficient. Highly recommend buying from them.

They worked digitally to make the deal work! Our sales guy Ben was awesome and Allan the numbers guy was amazing he worked so hard! And Tristan sealed the deal! It's sad to say Tweety go but this Dark Horse is an amazing car! Thank you Red River Ford!

My wife and I have purchased two vehicles from this place. Both Jacob and Ethan have incredible customer service and have taken great care of me and mine. Great selection of vehicles. The finance department is no nonsense and straight to the point Tristan over there answered all the questions we had

Ben was fantastic and went above and beyond to ensure my purchase was one that I was completely satisfied with.

Sales & service are top notch!

Scotty brought the vehicle to our home for us to test drive and see if it was what we needed. He made sure the vehicle was detailed and in good condition before delivering it to our home the next day.

Great atmosphere friendly people to do business with. Would recommend friends to shop there for a vehicle. Thank you.

My car was totalled, I got rear ended. Yall know how it is. I had a rental and bery little time to find a car. I called Scorty up and he found me a car in no time. Literally, brought it to me in Searcy the next day. Call Scotty at Red River and helk take care of you.

Jason and Matt worked with me to get me in the right truck for the right price. Go see these guys. They will not stop working until you are satisfied!

We recently had our Ford truck in for repair at Red River Ford in Cabot. We were placed in a loaner vehicle equivalent to what we had dropped off for repair. Jason in service went above and beyond to ensure prompt service and was very professional. Tracy Holder made every effort to get our truck back on the road as soon as possible and was very professional. Any dealership can sell a new Ford truck, but service after the sale is where customers will have the most interaction with the store. That being said, your service is top shelf. Tracy spoke to us and wanted to make sure our experience was a positive one. We will be using your service department for our Fords as well as our other vehicles moving forward. It’s also a breath of fresh air to be able to call Red River for service and get someone polite and friendly from Red River on the line and not a call center with rude overworked employees. Keep up the great work Red River Ford Service Department, we will never make another Ford purchase without giving your sales team up front a shot at our business.

Great group of people that go out of their way to make sure you are informed and happy with your purchase.

Easy to work with, down to earth people. Great experience!

We had the best experience with Red River Ford! After a long day of searching for the perfect vehicle, nobody else could beat their pricing or service! Our salesman, Ben, did a wonderful job at finding our vehicle and negotiating our wants & needs! We will definitely return for more business in the future!

By far the easiest car buying experience i have ever had!!!

Easy transaction the whole way through. I started talking with Matt via text Tuesday afternoon at 1, signed the paperwork at 7pm, truck was delivered to me 5 hours away at 9 the next morning.

Seemingly good service. Friendly staff. The prices of the new f250s are just too high to me

They have always worked hard to do a good job!! Red river ford has always been there for our truck needs. Thank you for being a good guy for people!

Great Service!!

Ben Gorham was very helpful with my truck purchase. Just had the truck a few days but vet has been good so far.

The absolute best service I have ever had on my car. Very friendly support staff and mechanics at a GREAT price. Highly recommend!